Sole traders, partnerships, limited liability partnerships (LLPs), and limited companies can apply.

Yes, we run a soft credit check on both the applicant and the business. This check will not affect your credit score.

No, personal guarantees are not required when leasing with Raylo.

Yes, you can return your device within 14 days of delivery for a full refund.

Yes, once you’ve ordered your first device, we’ll pre-approve you to order additional devices, making the process quicker for future purchases.

Yes, the devices come without any MDM software, so you’re free to install your own solution.

All mobile devices are SIM-free, so you can use any SIM card of your choice.

Our devices come with the manufacturer’s software only, and no additional software is pre-installed. You’re free to install the applications you need.

Yes, we’ll provide a consolidated VAT invoice for your records.

If your device has fair wear and tear, there will be no charges when returning it. For significant damage, you may be charged for repairs. You can choose to add Raylo insurance at checkout, which covers accidental damage, loss, and theft.

Normal wear and tear won’t result in any charges when you return your device. We understand devices will show signs of use over time.

At the end of your subscription, you can upgrade to a new device and return your old one with ease. We’ll provide a full removal service for just £49.99 — our team will dismount, package, and remove your old TV safely and efficiently.

Raylo is a Certified B Corporation, meaning we meet the highest standards of social and environmental performance, transparency, and accountability. Plus, we’re also partners of Natwest and Telefonica – you’re in safe hands.

No, Raylo does not have access to any of your personal or business data stored on the device. You are responsible for securely wiping any data before returning it.